Legal notice

PRODUCT AGE RESTRICTIONS, SAFETY AND TEMPERATURE WARNINGS

1. Age Restrictions

The Cool Club SA rechargeable neck fans are electronic products and are not toys.

The minimum recommended user age is 14 years.

  • Children under 6 years of age must not use this product.

  • Children between 6 and 13 years of age should not use this product independently. Any use must be permitted by the manufacturer and take place under direct adult supervision.

  • Users aged 14 years and older may use the product provided they can understand and follow the supplied safety instructions.

An adult must supervise children when charging the product and ensure that the device is used appropriately.

The product must be kept away from infants and young children when not in use.

2. General Product Safety

Customers must:

  • Read all supplied instructions before using the product.

  • Use the product only for its intended purpose.

  • Keep fingers, hair, jewellery and other foreign objects away from moving parts and air inlets.

  • Ensure the product is correctly positioned around the neck before switching it on.

  • Avoid pulling, twisting or applying excessive force to the neckband.

  • Avoid wearing the product if it causes discomfort, irritation or excessive pressure.

  • Never dismantle, modify or attempt unauthorised repairs to the product.

  • Keep the product away from water unless the manufacturer specifically confirms that the model is water-resistant.

  • Keep the product away from open flames and excessive heat.

The product must not be used while sleeping or in circumstances where the user cannot promptly remove it if discomfort or overheating occurs.

3. Temperature and Heat Restrictions

The neck fan contains electronic components and a rechargeable battery that may be affected by excessive temperatures.

Customers must:

  • Avoid exposing the product to direct sunlight for prolonged periods.

  • Never leave the product inside a parked vehicle exposed to high temperatures.

  • Never place the product near heaters, open flames or other sources of excessive heat.

  • Operate and store the product within the manufacturer's specified temperature limits.

  • Never charge the product in excessively hot environments.

  • Avoid storing the product in locations exposed to extreme temperatures.

The manufacturer-specified operating, charging and storage temperature limits must always be observed.

The product must not be used or charged if it becomes unusually hot, produces an unusual smell, emits smoke or shows signs of battery damage.

If any of these conditions occur, discontinue use immediately and disconnect the charging cable if it is safe to do so.

4. Rechargeable Battery Safety

The product contains a rechargeable battery.

Customers must:

  • Use the charging cable and compatible charging equipment recommended by the manufacturer.

  • Charge the product on a stable, hard and non-flammable surface.

  • Never charge the product on beds, couches, pillows or other soft surfaces.

  • Avoid charging the product overnight or leaving it charging unattended.

  • Never puncture, crush, dismantle or modify the battery.

  • Never expose the battery to water, fire or excessive heat.

  • Never use a product with a swollen, damaged, leaking or visibly defective battery.

A damaged battery must not be charged or used.

5. Important Heat and Cooling Disclaimer

The neck fan is designed to circulate air and provide personal cooling comfort.

It is not an air-conditioning device, medical device or substitute for appropriate heat-safety precautions.

Customers should remain hydrated, seek shade and avoid prolonged exposure to extreme heat.

The product does not guarantee protection against heat exhaustion, heatstroke or other heat-related medical conditions.

Customers should discontinue use if they experience discomfort, dizziness, nausea or signs of overheating and seek appropriate assistance where necessary.

6. Customer Responsibility

Customers are responsible for using the product in accordance with the manufacturer's instructions and the safety warnings supplied with the product.

The Cool Club SA shall not be responsible for damage or loss to the extent directly caused by improper use, unauthorised modifications, negligence or failure to follow reasonable safety instructions.

Nothing in this section excludes or limits any consumer rights, product safety obligations or liability that cannot legally be excluded under South African law.